Terms and Conditions popi99 — Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member") and popi99 ("Platform", "us"). This document governs all aspects of popi99 platform usage, including account registration, deposits, withdrawals, bonus usage, and participation in all available game types.

By completing the account registration process at popi99, accessing any part of our platform, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document as well as our Privacy Policy.

Popi99 reserves the right to update these Terms and Conditions at any time without prior notice. Members are responsible for reviewing this document periodically to ensure they remain informed of the latest version in effect.

Popi99 services are exclusively for adults who meet all of the following eligibility requirements. popi99 takes seriously its responsibility to ensure this platform is only used by those who are legally and appropriately qualified.

You are eligible to register and use popi99 only if:

• You are aged at least 18 years of age on the date of registration and at all times while using the platform.
• You are an individual with full legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
• You are registering in your own name and not on behalf of any third party.
• You have never misused, cheated, or attempted to defraud popi99 or any other gaming platform previously.
• You are not on any active self-exclusion list on any gaming platform.
• Using popi99 services does not violate any local laws applicable to you.

Each individual is only permitted to hold one (1) active account at popi99 at all times. Having more than one account — whether in your own name, using another person's information, or across different devices — is a serious violation of these Terms and Conditions and may result in the permanent blocking of all associated accounts.

During registration, you are required to provide truthful, accurate, and current information including:

• Full name as stated in your official identification document.
• A valid and verifiable date of birth.
• An active phone number registered in your name.
• A valid and accessible email address.
• Bank account or e-wallet details registered in your own name.

You are solely responsible for the security of your account username and password. popi99 shall not be held liable for any losses arising from your negligence in safeguarding your login credentials. Contact our customer support immediately if you suspect unauthorized access to your account.

Popi99 accepts deposits via a variety of secure payment methods, all fully available in Malaysian Ringgit (MYR). Accepted methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct transfers through major local banks such as Maybank, CIMB, RHB, Hong Leong Bank, and Public Bank.

The deposit terms and conditions are as follows:

• All deposits must be made from a bank account or e-wallet registered in the member's own name. Deposits from third-party accounts are not accepted.
• Successful deposits will be credited to your popi99 account within 1 to 5 minutes depending on the payment method used.
• Popi99 does not charge any processing fees on deposits. However, your bank or e-wallet provider may impose separate charges.
• Minimum and maximum deposit amounts are subject to the limits set for each payment method and will be displayed during the deposit process.
• Popi99 reserves the right to reject or place on hold any deposit that raises suspicion or does not comply with our anti-money laundering policy.

Popi99 is committed to processing all valid withdrawal requests in the shortest time possible. For accounts that have completed full KYC verification, withdrawals are typically processed within 15 to 60 minutes. popi99 VIP members enjoy priority faster processing.

Withdrawal terms you need to know:

• Withdrawals can only be made to a bank account or e-wallet that has been registered and verified under the member's own name.
• Members must fulfil the rollover (re-wagering) requirements associated with any bonus received before a withdrawal is permitted.
• Popi99 reserves the right to request additional verification documents before approving withdrawals that exceed certain limits.
• Withdrawals identified as suspicious or linked to fraudulent activity will be placed on hold while an investigation is conducted.
• No withdrawal fees are charged by popi99. Any charges incurred are from the receiving bank or e-wallet provider.

Popi99 offers a wide range of bonuses and promotions for both new and existing members from time to time. All bonuses are subject to specific terms and conditions that will be clearly displayed alongside each promotional offer. The general terms applicable to all popi99 bonuses are as follows:

• Each bonus may only be claimed once per account, device, IP address, or household, unless otherwise stated in the relevant promotion's terms.
• The welcome bonus is available to new members making their first deposit only.
• All bonuses have rollover (re-wagering) requirements that must be met before any wins from that bonus can be withdrawn.
• Popi99 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Bonus abuse — including but not limited to hedge betting, use of multiple accounts, or abnormal wagering patterns — will result in cancellation of the bonus and any associated wins.
• Every promotion has an expiry date. Unused bonuses or unfulfilled rollover requirements within the specified period will expire automatically.

All games available at popi99 — including video slots, progressive jackpots, fish shooting, table games, and sports betting — are operated using a Random Number Generator (RNG) certified by independent third-party audit bodies, ensuring every game outcome is truly random and cannot be manipulated by any party.

• The RTP (Return to Player) value for each game is as set by the respective game provider and can be verified in the game information.
• Any technical interruption occurring during active gameplay will be resolved based on popi99's server records, which are considered final.
• Confirmed bets cannot be cancelled. You are responsible for reviewing all bet details before confirming.
• Popi99 reserves the right to cancel or suspend a game under exceptional circumstances, such as significant technical errors or service provider disruptions.
• Any attempt to exploit bugs or vulnerabilities in the gaming system is strictly prohibited and may result in account closure.

As a popi99 member, you agree to use this platform responsibly and ethically. The following conduct is strictly prohibited and may result in account suspension or closure without notice:

• Registering more than one account or using another person's identity.
• Using automated software, bots, scripts, or any automated method to interact with the platform.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Conducting or facilitating any form of money laundering through the popi99 platform.
• Threatening, insulting, or harassing customer support staff or other members.
• Sharing your account login credentials with others or allowing another person to use your account.

Popi99 encourages a responsible gaming approach. We provide deposit limit tools, session time limits, and self-exclusion options to help members maintain control over their gaming habits. Visit the Responsible Gaming us for more information.

Members may request account closure at any time by contacting popi99 customer support. Prior to closure, all eligible fund balances will be returned to the registered bank account or e-wallet, subject to the completion of any active bonus rollover requirements.

Popi99 reserves the right to suspend or close a member's account without prior notice in the following situations:

• Violation of any part of these Terms and Conditions.
• Confirmation that registration information is false or misleading.
• Suspicious activity or conduct inconsistent with our anti-money laundering policy.
• Requests from legal authorities or relevant regulatory bodies.
• Account inactivity exceeding the period specified in our inactive account policy.

Popi99 provides the gaming platform on an "as-is" and "as-available" basis. While we make every effort to ensure the platform operates without interruption at all times, popi99 makes no warranties regarding continuous availability, the accuracy of information, or the suitability of the platform for your specific purposes.

• Popi99 is not liable for any indirect, consequential, special, or punitive losses arising from the use of our platform.
• Popi99's maximum liability to you under any circumstances is limited to the amount of your last unused deposit.
• Popi99 is not liable for any service disruptions caused by factors beyond our control, including internet infrastructure failures, natural disasters, or actions by authorities.
• You acknowledge that online gaming carries financial risk and that you play at your own responsibility.

Popi99 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with our detailed Privacy Policy. By agreeing to these Terms and Conditions, you also agree to the terms set out in popi99's Privacy Policy.

In summary, our data protection commitment covers:

• Your personal data will not be sold or shared with third parties for marketing purposes without your consent.
• Your financial information is protected by 256-bit SSL encryption and is not stored directly in popi99's systems.
• You have the right to request access to your personal data, request corrections, or apply for deletion subject to applicable legal requirements.
• Popi99 retains transaction records required for legal compliance purposes for the period prescribed by applicable legislation.

For full details on how we handle your personal data, please refer to Privacy Policy popi99.

Popi99 reserves the right to amend, update, or replace these Terms and Conditions at any time. Notice of material changes will be prominently displayed on our website. Your continued use of the platform after the effective date of any such amendment constitutes your acceptance of the revised terms.

It is your responsibility to review this page periodically. The "Updated" date at the top of this document indicates when the latest version took effect.

Any dispute arising from or related to these Terms and Conditions or the use of the popi99 platform will first be addressed through good-faith negotiation. If a resolution cannot be reached, the dispute will be referred to binding arbitration in accordance with rules set by popi99.

For any enquiries regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week via live chat within the platform.